Center for Change

Design

"In the past, EAPs have been strongest in the addictions area. Today, EAP professionals are now strategic allies to organizational leaders in the cause of developing and maintaining healthy organizations. EAPs are the most efficient and cost-effective way to address disease issues in the workplace."

Our EAP provides a system for the early identification and treatment of those employees with emotional, behavioral and substance abuse problems affecting job performance.

We offer confidential assessments, counseling and referral services to help employees and their eligible dependants successfully manage life’s problems and challenges whether they are:

• Emotional- Stress, Anxiety, Depression
• Marital- Communication, Conflicts, Divorce
• Family- Problems with Children, Aging Parents, Illness
• Substance Abuse- Alcohol, Other Drug Use, Co-Dependency
• Job- Conflicts with Co-workers, Job Performance
• Financial
• Legal

Our Center provides a broad spectrum of EAP and related organizational services customized to meet the individual needs of each employer.

Basic EAP Services

• Assessment and Short Term Counseling- Initial problem identification and a limited number of face-to-face sessions to resolve identified problems.

• SAP Assessments- Evaluations of employees suspected of substance abuse in the workplace required under DOT regulations.

• Referral Services- Recommendations and linkages to a local referral base of community resources and/or inpatient and outpatient providers when more intensive treatment or adjunct services are needed.

• Supervisory consultations- Consultations with EAP specialists concerning identified managerial and supervisory issues.

• Management Trainings and Employee Orientations- Training managers to recognize, intervene and refer troubled employees to the EAP, and familiarizing employees on how to access this mental health benefit on a voluntary basis.

• Drug Free Workplace Implementation- Assistance in developing company policy in compliance with the Drug Free Workplace Act; establishing a Drug Free awareness program for employees; and providing early intervention and rehabilitation of employees with drug and alcohol problems.

Organizational Services

• Talent Management and People Development- Executive and Management Coaching; Hiring and Development Assessment Tools; and Professional Development Seminars

• Organizational Development- Strategic Planning; Organizational Surveys and Assessments; and High Performance Customer Services

• Business Process Improvement- Performance Evaluation Systems; Motivation and Incentive Management; and Continual Business Process Improvement

Ancillary Services

Organizations often determine that certain workplace concerns are beyond the scope of supervisory consultations and management trainings. When this occurs, the Center offers both customized and standard programs to address the specific needs of the employer.

• Critical Incident Stress Debriefings- Comprehensive interventions to contain the effects of a crisis or traumatic incident that impacts the workplace.

• Focus Groups- Effective process for problem resolution of workplace interpersonal and systemic issues

• Educational and Wellness Programs- Informative presentations on a variety of organizational concerns and health related topics

Confidentiality

The Center and its’ staff are bound by and strictly adhere to the Federal and State statutory requirements and to the Ethical Guidelines of their respective disciplines governing confidentiality between employee/client and the EAP clinician. The Center also complies with the Health Insurance Portability and Accountability Act (HIPPA), Federal and Florida Law, 42 CFR, Part 2 and 2.22.